A Qantas Airlines Frequent Flier card is seen in this photo illustration in Sydney
A Qantas Airlines Frequent Flier card is seen in this photo illustration in Sydney September 1, 2014. Australia's flagship airline, Qantas Airways Ltd, is making a mint helping other companies keep their customers - even as it struggles to retain the loyalty of its own. Hiding behind Qantas' staggering A$2.8 billion ($2.6 billion) headline annual net loss announced last week is a hugely profitable loyalty programme that is the envy of the airline world - and the carrier isn't letting go. To match AUSTRALIA-QANTAS/LOYALTY REUTERS/Jason Reed (AUSTRALIA - Tags: BUSINESS TRANSPORT)