Erin M. Collins, National Taxpayer Advocate for the Taxpayer Advocate Service, appears with Charles P. Rettig, Commissioner of the Internal Revenue Service, and Vijay A. D'Souza, Director of Information Technology and Cybersecurity for the Government Accountability Office, before the House Committee on Oversight and Reform to discuss the role of the Internal Revenue Service during the coronavirus disease (COVID-19) pandemic, in Washington, D.C., U.S., October 7, 2020. Toni L. Sandys/Pool via REUTERS